Contact Management is all about maintaining relationships. The highlighting feature of our solution is that it lets you analyze and decide the future course of action with your contacts in a single view. A 360-degree view of the contacts can be seen and managed at a single page. This would guide your sales team on how to engage with them to move forward with deals.
Support your clients whenever and wherever they require any assistance. Deliver the customized, consistent service to the client over their choice of medium and channel including social media. The mobile app pulls in significant social profile data from customer records and contacts, giving you profound experience so you can walk into that imperative deals meeting with confidence.
eLite BAM has integration with social networking websites like Twitter etc. which helps gather data and information about the customer. Getting deeper insights about customer through social listening is an added advantage for the sales team in planning and making strategies for further course of action.
Searching in eLite BAM is excellent for surfacing information with its query and filter capabilities with features like Advanced Find and Search. We can get information about any contact at one click which in turn makes retrieval of information easy. A basic search can be done with quick search and more advanced searching and filtering is done with the advanced find.
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